Photoshop: Has crashed six times...

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  • Problem
  • Updated 6 months ago
  • (Edited)
Photoshop keeps crashing every time I want to select a new tool. I'm only erasing a background, it has crashed 6 times!!!
My friend who uses my account when I'm not using it also told me that it keeps crashing. All other apps work fine. 
:( it's just a bummer that it's a high-cost app and I can't even use it. 
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Perla Herrera

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  • sad

Posted 7 months ago

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Robben

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Which PS version on what device?  Have you tried after a fresh restart of OS, and with no plugins?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I'm not seeing an active membership with the email you use to log in here.  If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html
(Edited)