Photoshop: Generator error on Windows 8.1 when working via wireless connection.

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  • Problem
  • Updated 3 years ago
Photoshop CC on Windows 8.1 throws a "Generator error" when trying to export a file while on wifi. When connected to network (through which it was installed) via cable, it works fine.
Photo of Paul Stoop

Paul Stoop

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Posted 3 years ago

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Photo of irina maderych

irina maderych, Employee

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could you send up generator log files so we can check what's going wrong? imaderyc@adobe.com

On Windows, the logs will be in: C:\Users\\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Generator\logs

thanks!