Photoshop froze whole mac on photoshop startup, had to force restart the whole computer

  • 1
  • Problem
  • Updated 4 months ago
Steps:
- I right click a .png image and open it with Photoshop
- Photoshop prompts me how likely I'd be to recommend it to a friend.
- I fill out the form and submit it
- Photoshop tries to start and displays its loader image that's centered in the middle of the screen
- It freezes my whole mac and doesn't recover after even a minute.

I don't know what kind of dangerous coding you guys are doing, but I shouldn't be able to hang the whole OS just by starting photoshop. Please consider making your code safer so that if it crashes, I can at least force quit it.

System info:
Macbook Pro 2015 running Mojave 10.14.2
Photoshop CC version 20.0.1 Release
Photo of Daniel Stone

Daniel Stone

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  • angry

Posted 4 months ago

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