Photoshop 2019: Freezing during sleep

  • 24
  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
Photoshop 2019 is freezing up when I put my computer in sleep mode. I have to kill that process and restart Ps. Rebooting seems to help for a day or so then the problem is back. I did not have this problem with 2018, nor do I have this problem with any of my other apps.

I have a 4th-gen 4.00 MHz i7, 16 GB of RAM, a 512 GB SSD (only a couple of months old), and a decent graphics card with 2 GB of RAM (Nvidia GTX 750 Ti).
Photo of Carol Teater

Carol Teater

  • 24 Posts
  • 7 Reply Likes

Posted 2 years ago

  • 24
Photo of Adam Jerugim

Adam Jerugim, Employee

  • 226 Posts
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Official Response
This issue should now be resolved with the 20.0.2 update that was released last night. Please let us know asap if that's not the case. Thanks.