Photoshop freezes for about 10 seconds when I open a document.

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
whenever i open a file, the file opens and then everything freezes for a few seconds before i can do anything. also if i click to edit a smart object, the smart object opens then freezes for 10 seconds until i can edit.


Adobe Photoshop Version: 2015.1.2 20160113.r.355 2016/01/13:23:59:59 CL 1059143  x64
Operating System: Windows 10 64-bit
Version: 10 or greater
System architecture: Intel CPU Family:6, Model:15, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3691 MHz
Built-in memory: 81828 MB
Free memory: 69742 MB
Memory available to Photoshop: 74552 MB
Memory used by Photoshop: 69 %
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naftoli mann

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Posted 2 years ago

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David, Official Rep

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Howdy Naftoli,

Are you using CC Libraries?  Does your document have elements from Libraries?

Thanks,
David
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naftoli mann

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this is gonna sound crazy, ive been struggling with this for over a month, installing reinstalling. pulling my hair out. i tried every virus program etc. so i finally posted here, then about ten minutes after posting,  i upgraded my suitcase fusion to version 7 and now the damn thing works!
Im just hoping its not temorary! lol
(Edited)
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David, Official Rep

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No worries, Naftoli.  I'm glad to hear that everything is working.  If you run into trouble in the future, just post here and I'll try and fix you up.

Thanks,
David
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naftoli mann

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back to square one : (
so i guess to answer your question, i dont use cc libraries
(Edited)
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David, Official Rep

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Hi Naftoli,

The problem has returned?  Have you tried disabling your Suitcase Fusion?  What OS are you running?

Thanks,
David