photoshop freezes after the last update!

  • 2
  • Problem
  • Updated 2 years ago
really annoying, for some reason while using the latest photoshop. it freezes where i have to force quite. ugh never had this problem before
did not install anything recently other than updates 

i have photoshop 2015 1.2 
mac el capitan 10.11.4
Photo of Joey Wallace

Joey Wallace

  • 9 Posts
  • 0 Reply Likes
  • frustrated

Posted 2 years ago

  • 2
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
What are you doing when the application freezes?
And Photoshop hasn't been updated since January, so why are you just now reporting this?
Photo of Joey Wallace

Joey Wallace

  • 9 Posts
  • 0 Reply Likes
i haven't used it in a while. and it freezes while playing around with layers. and i dont really have too many 
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
OK, so the problem could be a corrupt font, a third party plugin, a driver (less likely on MacOS), the OS, or an external application/utility.

Can you sample the application from the Activity Monitor while it is frozen? That might tell us what Photoshop is doing while hung.
Photo of Tara Kearsing

Tara Kearsing

  • 1 Post
  • 1 Reply Like
How do you go about checking a third party plugin or driver for the problem?