Photoshop Free Trial Says My Trial Expired When It Hasn't Started

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  • Problem
  • Updated 2 years ago
Hello, I'm trying to download the free trial of photoshop on my computer but it keeps saying my trial expired when I haven't even tried it yet. I think it might be doing this because I'm using my sister's old Mac and she might've done a free trial. I've uninstalled and reinstalled the app but nothing seems to work. Help would be appreciated.
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Stella Barbagiannis

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  • confused

Posted 2 years ago

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Simar, Employee

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Exactly! Un-install and Re-install won't help because product installation is not only ID but machine specific as well. So if we have installed and used the product on the machine, we cannot do it again for same machine.
P.S: Trial is only for 7 days.