Photoshop: Files becoming corrupt, what to do? (Mac)

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  • Updated 3 years ago
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I have 3 mac labs to take care of here at this school. All 3 are for graphic design. They all use photoshop. About once a month a students photoshop file becomes corrupt. They work long and hard on these files and when their files become corrupt they are very unhappy with computers. So all three labs connect to the same server to save their work. The server is an x serve. I maxed out the ram in the server to 8 gb. The cpu does not go above 50% usage since i put in the new ram. Before the ram iwas maxing out the cpu. The students use the white g5 macs. All their work gets saved to the server and not on the local computer. Is there some detail or something that would cause this. The teacher tells me that photoshop tells trhe student that the file is empty when they try to open it.
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venturaribeiro

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Posted 3 years ago

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Chris Cox

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What OS version are you using on the machines?
What OS version on the xserve?
What version of Photoshop are you using?
Which protocol are you using to communicate with the server?

Apple has fixed numerous bugs in the OS related to file corruption on servers.
And Photoshop has worked around a lot of the issues that haven't been fixed.

Normally we advise people to work locally, then copy the data to the server when they are done. This is because we've seen so many network and server related problems outside of our control.
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socorrogames

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Try opening your Photoshop file in Illustrator (choosing "Convert Photoshop Layers to Objects...").
This works with CS but I don't remember if this worked with earlier versions.

Also problem might be in preferences.

Photoshop sometimes gets stuck because of a corrupt preferences file.

1. While holding down all three Ctrl+Alt+Shift buttons open Photoshop or a file that opens with Photoshop
2. You should get a prompt asking if you want to "delete the Photoshop settings file".
3. Click Yes.

This will reset the preferences file.

In case none of these cant assist you, you may refer to third party software

Photoshop Repair Toolbox http://www.photoshop.repairtoolbox.com/
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venturaribeiro

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thanks a lot socorro, I restored my .psd file