Photoshop: File extension (ex. jpg) not changing during format change after upgrade to macOS 10.15 Catalina

  • 17
  • Problem
  • Updated 4 months ago
  • Solved
  • (Edited)
Photoshop 20.0.6 file extension (ex .jpg) not changing during format change on macos Catalina.
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coacher

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Posted 4 months ago

  • 17
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Update to Photoshop 20.0.7. The file extension is now hidden by default but will automatically match the format selected in the Format pop-up.

Additional details here: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#FixedIssues

If you've accidentally saved a file with the wrong extension, see this document for how to determine the true file type and rename it: https://helpx.adobe.com/photoshop/kb/determine-the-file-type-of-a-document.html
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Axel Jón Fjeldsted

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This is great stuff.
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Jennifer Moss

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Glad they were so responsive to this issue. After only a couple of days, it was a serious hassle!

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Axel Jón Fjeldsted

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Actually it has taken two weeks.
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coacher

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Please update Photoshop. It's been fixed.
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Laura Peters McMillan

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I am so confused as to what to do even after reading all of your comments and suggestions. Maybe I make more work for myself by doing it this way but its just the way I have saved files since the beginning. I create 3 different folders within a clients raw images. a print folder with are my jpeg images, social media folder which are my correct size and saved as png and a psd folder to save my images with the layers incase I need to go back and adjust.  I can't open any files I have saved as .psd. (my saved layers images) in photoshop. I have also saved my images as jpeg using every way thats been described and they aren't saving correctly. I am at an absolute loss as to what to do. Im more concerned about my psd layer files than any other. None of this was an issue until the update to Catalina. Please help!!
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Axel Jón Fjeldsted

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Just update Photoshop. It's been fixed.

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