Photoshop: Eyedropper tool can't sample colors from outside the program. Nvidia drivers conflict.

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  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
Found a problem. With latest version of PS and Nvidia drivers - eyedropper tool cannot sample colors outside PS window. it only samples black.
Here is my full test case:
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Mikhail Mishkin

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  • confused

Posted 2 years ago

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Photo of Pete Green

Pete Green, Customer Advocate

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Official Response
This issue should be fixed in the Photoshop CC 2018 (19.1.4) release which is now available. 

Please update Photoshop CC 2018 via the Creative Cloud desktop app and let us know if you continue to have any trouble.