Photoshop: Eyedropper tool can't sample colors from outside the program. Nvidia drivers conflict.

  • 1
  • Problem
  • Updated 2 months ago
  • Solved
  • (Edited)
Found a problem. With latest version of PS and Nvidia drivers - eyedropper tool cannot sample colors outside PS window. it only samples black.
Here is my full test case:
https://forums.adobe.com/message/10230354#10230354
Photo of Mikhail Mishkin

Mikhail Mishkin

  • 2 Posts
  • 0 Reply Likes
  • confused

Posted 4 months ago

  • 1
Photo of Pete Green

Pete Green, Customer Advocate

  • 707 Posts
  • 133 Reply Likes
Official Response
This issue should be fixed in the Photoshop CC 2018 (19.1.4) release which is now available. 

Please update Photoshop CC 2018 via the Creative Cloud desktop app and let us know if you continue to have any trouble.
https://helpx.adobe.com/creative-cloud/help/update-app.html

Regards,
Pete