Express: Keeps Stating I've Signed Out Of My Adobe Account When Using On PC

  • 1
  • Problem
  • Updated 10 months ago
  • (Edited)
My primary use of Photoshop Express is on my iPhone, but I do use the Desktop Version several times per week. This issue just began recently ... as soon as I import the first image for editing I receive pop-up.stating something like: You've Signed Out Of Your Adobe Account. 

If someone could advise me, I'd really appreciate the assistance.

Thank you

Photo of Jim


  • 10 Posts
  • 0 Reply Likes
  • Frustrated

Posted 1 year ago

  • 1
Photo of Jim


  • 10 Posts
  • 0 Reply Likes
Posted 4 months ago ... and this has received ZERO ATTENTION?!?

Fine, the gloves are off. 

Larry Ellison purchased a property in Newport, RI directly across the street from my home. He planned an extensive refurbishing, but they required several variances be approved by his neighbors before construction could begin. I just happened to be the person who delivered all the necessary votes and construction began on schedule. 

It's nearing completion and Mr. Ellison has already invited my Wife and I to his home. I'm looking forward to seeing him as he's due back soon.

Thanks for your timely assistance.




  • 23 Posts
  • 3 Reply Likes

Extremely sorry for this.
Can you please log in once and check if still it is asking for log in again ?
I tried it at my end and unable to reproduce this issue .

Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13621 Posts
  • 1541 Reply Likes
Is Express up to date? I know there was a problem with an older version but was fixed in recent updates.
Photo of Jim


  • 10 Posts
  • 0 Reply Likes
Hi Jeffrey,

I just wanted to share my most recent rating and review of Photoshop Express with you. I've been very impressed with the performance, the new UI and the added features just make a really great iOS tool that much better.

Forgive me, but I don't know if you manage all Digital Imaging Products or if your team is responsible for producing and maintaining Photoshop Express (and quite honestly, it doesn't matter for my purpose). I just wanted to let the Team behind Photoshop Express to know their hard work doesn't go unnoticed.

To that end, I posted a thank you for a job well done message on the Photoshop Express Community along with my 5-Star Rating and Review. The direct link is below and I hope you don't keep it a secret
Photo of Jim


  • 10 Posts
  • 0 Reply Likes
Hello Jeffrey, 

First, thank you very much for replying. 

Everything is definitely up-to-date on my iPhone. And as far as I can tell, it is on my PC as well as I'm using the same version I can see currently available for download.

As a matter of fact, allow me to do precisely that right now - I've found it can be helpful in some instances.

As far as moving forward from this point, how does this sound to you? If I do not reply, it means all is well and vice versa ... does this work for you Jeffrey?

And I want to apologize for being such a bear about things ... it was a particularly 'eventful' day and unfortunately, not in a good way.

Thank you again. 


James E. Allan