I just got a new computer with windows 10 installed. I am new to this version. I have been trying to download photoshop express. When I click on the "free" button is says "working" for about an hour but nothing is downloaded. It also asks me to use my Microsoft account. When I click on that it searches for about 10 minutes and then says that an error has occurred. I have tried 5 times now. What am I doing wrong?