Express: Error: "Photoshop Express can not open this file" from iPhone 4s

  • 2
  • Problem
  • Updated 3 years ago
  • (Edited)
When I try to use Photoshop Express App I just get an error message simply saying "Photoshop Express can not open this file". I have rebooted my iPad, and even deleted the app and reinstalled it and keep getting the message. What's the solution?
Photo of Clifford Chesser

Clifford Chesser

  • 12 Posts
  • 0 Reply Likes
  • Frustrated

Posted 4 years ago

  • 2
Photo of 5thSymphony

5thSymphony

  • 5 Posts
  • 0 Reply Likes
Is it a photo from the photo stream taken from an iPhone 6?
If so, I have the same problem.
Photo of Clifford Chesser

Clifford Chesser

  • 12 Posts
  • 0 Reply Likes
Taken from photo stream, but from a 4s
Photo of Clifford Chesser

Clifford Chesser

  • 12 Posts
  • 0 Reply Likes
Same problem on my IPad, and also noticed I can't upload photos to Revel for some reason. What is wrong with Adobe today???
Photo of 5thSymphony

5thSymphony

  • 5 Posts
  • 0 Reply Likes
I had an identical problem with another app today: Pic Stitch.
Couldn't load any picture from the stream.
Since iOS8, maybe Apple changed some details about metadata or something else that makes these pictures not recognized.
(Edited)
Photo of Ann Simonson

Ann Simonson

  • 2 Posts
  • 0 Reply Likes
I have this same problem with my iPhone 5 and ipad mini. Photoshop express will not allow me to open and edit photos on my ipad that were taken with my iphone. VERY FRUSTRATING. Only thing new I've done is install the current system upgrade to my ipad. PLEASE HELP!!!!!!
Photo of C Harp

C Harp

  • 2 Posts
  • 0 Reply Likes
I am also having this same problem. Photos taken on a 5s can't be accessed on my iPad through photo stream. The reason I bought this app was so I could edit on my iPad. Please give us an update on when this functionality will be restored.