PS express- I am not able to work on few photos, app stops abruptly and shows to select another photo

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  • Problem
  • Updated 4 years ago
  • (Edited)
Photo of Sakthi Priya S M

Sakthi Priya S M

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Posted 4 years ago

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Photo of Amit Kumar Gupta

Amit Kumar Gupta, Employee

  • 107 Posts
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Thanks for reporting the issue. Please reply to few queries. This will help us resolve the issue faster.
1. Which device/ OS version you are using?
2. What is the scenario where you get the crash. Please list the steps you are following.
3. What is the source of the photo? Is it camera photo that you are using? Is it happening with all the photos or with some particular photos
4. If it is not the latest version, please update the app and try again