Photoshop: Error when Purges Video cache (Dynamic Link Media Server not available)

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  • Problem
  • Updated 5 months ago


I can't run "Purge Video Cache...".
The slider freezes in the middle, and it takes several minutes until I get this error (image above)
I have Generator OFF and I am not using any third-party plugin.


When I go to the PSErrorLog.txt log I also am having this error each time I restart photoshop:
2018:06:19 16:28:43 : /Users/esbuilder/Jenkins/PS/PS19/Mac_Release/20180604.r.346/photoshop/main/photoshop/sources/UActionsParser.cpp : 268 : REQUIRE failed


MacBookAir 6,2
Intel Core i5

macOS 10.13.5 (17F77)

Photoshop CC2018  v 19.1.5
Photo of Pedro Marques

Pedro Marques

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Posted 5 months ago

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