Photoshop Error - Could Not Complete Your Request Because of a Program Error

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  • Updated 3 years ago
Hi, I've been running into a problem this morning wherein I'm unable to open up a .psd file I've been working on for DAYSSSSS. I was momentarily able to fix the problem by reseting my preferences but then Photoshop couldn't open the file when I tried a little later. The message simply reads "Could not complete your request because of a program error." Please help!!!

This was what was in my PSErrorLog.txt

2015:08:24 10:29:22 : /Volumes/workarea/PS_16_Mac_Daily_Retail/20150722.r.168/photoshop/main/photoshop/xcode/../interfaces/UTrackResourceImp.h : 137 : REQUIRE failed
2015:08:24 10:29:22 : tracked key 0000000000001728 of type P5_ADsc not found : 1 : REQUIRE failed
2015:08:24 10:29:22 : /Volumes/workarea/PS_16_Mac_Daily_Retail/20150722.r.168/photoshop/main/photoshop/xcode/../interfaces/UTrackResourceImp.h : 137 : REQUIRE failed
2015:08:24 12:07:33 : tracked key 0000000000000328 of type P5_ADsc not found : 1 : REQUIRE failed
2015:08:24 12:07:33 : /Volumes/workarea/PS_16_Mac_Daily_Retail/20150722.r.168/photoshop/main/photoshop/xcode/../interfaces/UTrackResourceImp.h : 137 : REQUIRE failed
2015:08:24 12:07:33 : tracked key 0000000000000078 of type P5_ARef not found : 1 : REQUIRE failed
2015:08:24 12:07:33 : /Volumes/workarea/PS_16_Mac_Daily_Retail/20150722.r.168/photoshop/main/photoshop/xcode/../interfaces/UTrackResourceImp.h : 137 : REQUIRE failed
2015:08:24 12:07:33 : tracked key 0000000000000320 of type P5_ADsc not found : 1 : REQUIRE failed
2015:08:24 12:07:33 : /Volumes/workarea/PS_16_Mac_Daily_Retail/20150722.r.168/photoshop/main/photoshop/xcode/../interfaces/UTrackResourceImp.h : 137 : REQUIRE failed
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David Ziplow

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Posted 3 years ago

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Photo of Chris Cox

Chris Cox

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The errors listed are caused by a third party automation plugin or an extension panel. They are not directly related to opening a file. But you might try disabling your third party plugins and extensions and see if things improve.

What can you tell us about the file?