Elements 14: Will not reopen or update to 14.1

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  • Problem
  • Updated 2 years ago
  • (Edited)
When I launch Photoshop Elements 14 editor from within Lightroom or directly from desktop it will open the first time but after exiting the editor it will not launch again.  In order to get it to open again I have to reboot the machine.  It will then launch once but not a second time.  Likewise when I open the editor it wants to update to version 14.1.  I have selected to update on exit.  It downloads the update and starts to install but then stops stating that I need to exit the Photoshop Elements 14 editor which it believes is running.  Task manager shows the only application running is the update process.  I have uninstalled/reinstalled multiple times.  I have created a short cut that bypasses the welcome screen and opens the editor directly.  None of these steps have eliminated this problem.  It seems to me that the editor is not completely exiting or cleaning up status such that when it goes to launch it believes it is still running.  Having to reboot my machine every time I want to use the elements editor makes it unusable.
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Ann Chavtur

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Posted 2 years ago

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