Elements Quicktime Support

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  • Updated 2 years ago
  • (Edited)

Now that QuickTime for PC's is not longer supported by Apple, can we change the default media player for our Photoshop Elements software? If so, how do we do it?

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Susan Manzella

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Posted 2 years ago

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Michel BRETECHER, Champion

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You are on Windows? (No problem if you are on Macs).
After reading on this subject, I have simply uninstalled Quicktime and all my videos are playing well.
I also have VLC media player installed for use outside of Elements.
Other posts in the Premiere Elements forum:
https://forums.adobe.com/thread/2142970
and in this forum:
https://feedback.photoshop.com/photoshop_family/topics/quicktime-for-windows-to-be-phased-out-no-lon...
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Susan Manzella

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I did uninstall QuickTime, and now I'm getting this error message when I try to play a video: Apple QuickTime could not be initialized. Please install and try again. The selected file could not be played because your system does not have the required compressor/decompressor (coded) installed ." I do have VLC installed on my PC (Windows 8), but I don't see where to set the default Media Player on Photoshop Elements. (11.0)

Thanks so much for your help!


Sue

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Susan Manzella

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Thanks very much for your input. I did read about reinstalling QuickTime without too much risk, and will see if I can manage that. Otherwise, wait and see is probably the best policy. As far as the cameras go, they are iPhone and Panasonic Lumix.

Sue

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Michel BRETECHER, Champion

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Most of my videos are also from a Panasonic Lumix; I get the same message as yours in PSE10 for the same pictures playing well in version 14. I'll try with version 12 and 13, since V11 is no longer installed.
Edit:
Elements 12 does not work, Elements 13 and 14 don't need Quicktime for me.
(Edited)
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Susan Manzella

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So perhaps the answer is just upgrading to Photoshop 14; I usually do that every three years anyway...

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Michel BRETECHER, Champion

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Or, in the 'Folders' view of the organizer, right click on the subfolder and choose 'Reveal in Explorer', then right click on the video and choose your player, Windows Media player, VLC...
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Susan Manzella

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That certainly works- thanks again!