Elements: Photo importer does not see iPhone or cameras in order to import photos (Mac OS 10.11 El Capitan)

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  • Problem
  • Updated 3 years ago
  • Acknowledged
  • (Edited)
I have iPhone 6s and IOS 9. The photoshop elements importer does not see the iPhone connected. I am using Mac OS El Capitan. Could you please help me to solve this issue?
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Mehtap Karaarslan

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Posted 3 years ago

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Mehtap Karaarslan

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Some more info: using Elements version 14.
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Mehtap Karaarslan

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Hello again.

I found the following workaround posted earlier: https://helpx.adobe.com/elements-orga...

Please ignore this request. I guess we will need to wait Apple and Adobe to come up with a solution.
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ann phang

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This reply was created from a merged topic originally titled Elements 13: Not detecting devices on MacOS 10.11.

HELP. Until a month ago, My Adobe Premier Elements 13 organiser could detect my iPhone. It never detected my Canon eos 70D with the USB cable. The usb ports on my Macbook pro running El Capitan is working.BUT now, it only can read from SD card and no devices are detected for importing ( camera and iPhone). Please advise.
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Donna Melsness

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This reply was created from a merged topic originally titled ELEMENTS 14 - can't import from SD card or camera on MacOS 10.11.

I can not get Photoshop Elements 14 to import my photos from my SD card, camera or,
USB card reader. I have it on my IMac OS X EL Capitan. I bought the mac version and, wasn't told there would be a problem. Am i not doing something right?