Elements: Expired says it is a trial?

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  • Updated 3 years ago
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I bought Photoshop Elements 12 a few years ago and as of recent is told me the trial has expired?
I don't think I have the serial number for the box.
Im running it from My MacBook Pro.

Any help would be appreciated.
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Noel Borja

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Posted 3 years ago

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Chris Cox

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Something has corrupted or deleted your registration information. Just enter your serial number again to reactivate the software.
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Noel Borja

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Thank you, Is there any other way I can get the serial number other than the box. I don't think I have it anymore.
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Chris Cox

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You should have gotten the serial number online when you entered your redemption code. And that will still be listed on Adobe's website under your AdobeID account details.
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Noel Borja

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I must be an idiot because I can't find it. On this website?
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Noel Borja

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Nevermind, I found it, thanks a lot for your help!
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Chris Cox

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On the adobe.com website, under your account details/purchases.