Elements download to Windows

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  • Updated 4 years ago
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I just purchased photoshop elements 13 and supposedly downloaded it to my HP Windows computer. However, after download I did not receive any further instructions and now I can't even find the download. I paid for this through my credit card and I am somewhat confused at to why I cannot find this program and I have checked my downloads as well as searched my computer no luck. I cannot find area in Adobe to access the download site where I have already paid. Not sure what to do and I don't have a phone number to contact help from Adobe. Please help
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William Vetesy

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  • confused

Posted 4 years ago

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Chris Cox

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Did you open the download and run the installer?
If you received your serial number, then you can download the Elements 13 trial and enter your serial number.