When I run the print dialog from the Editor File menu choice, I can select the ET-2750 printer. I can open Printer Properties and change values. The print dialog shows that the ET-2750 printer is selected, but when I press the Print button, it sends the picture to an old printer that's not online.
The ET-2750 printer is my default printer in Windows 8.1. I can print photos with other software after this printer upgrade.
I have closed elements and rebooted my computer, but the same thing happens when I try to print.
I agree the problem will be in the printer driver. There are so many different lots of software out there that it's sometimes difficult for drivers to match. Windows does an update and everything around it throws a wobbly and that could also be the problem. Making sure you have the latest and Correct driver would be my first step.
If you need to completely uninstall the printer driver, type Device Manager in the Search Box and right click on the result with Run as Admin. Find the print and click on Properties. Select Driver and uninstall. After the printer is uninstalled, reinstall the driver from the latest download.
Steve Lehman, mcse
I have experienced where selecting Update Drive tells me that I have "the best driver installed". But there are problems with the device. Uninstalling and re-installing manually has sometimes fixed the problem. With other devices (including printers) I went to the device manufacturer's web site and found a newer driver than what was installed by Microsoft. I have installed this driver and the problem many times was solved. Why is that?
I've tried the suggestions, but they haven't worked. My workaround has been to use the Photoshop Elements 13 Editor to print.
I've uninstalled and reinstalled the printer driver (V2.66 (06/18/2018)) .
I've been able to print from every other Windows program that can print photo quality from a .jpg file. Photoshop Elements 2018 Editor is the only software that won't print. I can print from the Photoshop Elements 2018 elements Organizer, but not the editor.
As for further details on original problem:
Running Windows 8.1 on a Dell XPS 8700 desktop with 24gb
The Epson ET-2750 was my default Windows printer, and I had been using it to print from the 2018 Editor.
The update to my Epson ET-2750 was performed by the Epson's software updater program that updated the printer firmware and the windows driver (not some random file I found on the internet).
I probably had the Editor program open, not actively printing anything, but open while the update took place.
The problem is NOT the printer driver. The problem appears to be an internal configuration that the 2018 editor is performing. When I first had the problem, the Print dialogs allowed me to select and configure the ET-2750 before printing, but always sent the file to the printer queue for the Epson X620 which wasn't online. After reinstalling the printer drivers, I also deleted the driver for the Epson X620. Now, after selecting the ET-2750 (Windows Default) and telling it to print, I get an alert dialog telling me it can't find the default printer.
Fortunately, Adobe maintains backward compatibility for PSD files. And, also fortunately, I didn't uninstall Photoshop Elements 13. I had already decided that if Adobe made Elements subscription software, I'd stick with whatever version I had. This incident confirms my decision.
We asked to reset Windows 10, reinstall Adobe, reinstall the printer, and the only thing that's left is the way you might have the cables configured but I don't think it's your cables as much as your network cables but it could if you are configured from your network directly to your printer. Our first rule as Windows technicians is to check cables first and foremost. I don't remember anything about your cables. I don't remember you doing a Windows SFC reset. It might a wise idea to install a new Adobe elements. I am hearing more problems with the 2018 version so my recommendations, since you've been through this mill already, is to try PSE14. I hear 15 is like 2018 so 15 is your call. I now your first message said you were frustrated and angry, but that may be the problem. Calm down and think of what to do. A) keep beating on a dead horse, or B) try a new Adobe version.