Elements 15: Won't open (LavaSoft conflict)

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  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
I recently bought Photoshop elements 15 and when I try to use it, I get an error that it won't open. I tried uninstalling and reinstalling and it still won't work. I need to know what to do so I can use the app
Photo of Lorraine Kuroda

Lorraine Kuroda

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Posted 3 years ago

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Photo of Sandeep Singh

Sandeep Singh, Official Rep

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Official Response
Hi Please try this link. https://forums.adobe.com/thread/2222539 This might help you out.


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bob brown

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That link helped me fix the prob.  I had the lavasoft infection.  Couldn't remove the .dll file but was able to rename it.  Done.  Thanks!