Photoshop Elements 15

  • 1
  • Problem
  • Updated 11 months ago
I just bought Photoshop Elements 15 and it says "your installation encountered errors." When I press error summary, it says system requirements. I have mac os v 10.12.5 with
8 GB 1600 MHz DDR3 and 163GB available on HD. Pressing system requirements takes me to
the Troubleshooting & help page, which is no help at all. I tried the suggestions in Troubleshoot Installation, which messed up my Photoshop CC 2017 and I had to repair Creative Cloud to get it back. First I tried downloading a trial so I could enter the license #, when that wouldn't install, I got out the DVD drive and tried to install from the DVD, same problem. How can I get this to install?
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Violet Froman

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Posted 11 months ago

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Janet Albert

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I had trouble with installation. Went on "chat" at PSE and they talked me through it; couldn't manage, allowed chat person in my machine and he fixed the problem. Some malware was hiding out and causing the program not to install. Never any problem since. (When PSE25 first out)
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Violet Froman

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Thanks for the suggestion, but I cannot find a link to chat.