photoshop elements 14: white screen after loading

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  • Updated 1 month ago
I installed Photoshop & Premiere Elements 14 yesterday. The organizer will come up (after a long loading time) in both programs, but then the screen will go white, and nothing happens. Adobe phone support does not "support" Elements products, and chat is closed until Sunday at 6:00 p.m. My computer will also NOT allow me to uninstall all the Photoshop CC programs I have, even with the cleaner tool.   
Photo of Rhea DeRoche-Pirch

Rhea DeRoche-Pirch

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  • frustrated and sad

Posted 2 years ago

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Photo of John Raf

John Raf

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I used to have similar problems too, but after using"long path tool" You can use to solve this problem.
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Iain Macdiarmid

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What is "long path tool"?