Elements 14: Strips People Tags from Edited Images

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  • Problem
  • Updated 5 months ago
  • (Edited)
Photoshop Elements 14 strips People tags from images when they are edited. Events and Places tags are left intact.

This bug is not present in Photoshop Elements 13.

How to reproduce:


  1. Import an image, test.jpg, into the PSE14 Organizer

  2. Apply a People tag (T1), a Places tag (T2) and an Events tag (T3) to the image

  3. Edit the image with the PSE14 Editor and save into a Version Set as test_edited-1.jpg

  4. The edited file is now missing the People tag (T1). The orginal file still has the T1 tag. The Events and and Places tags are still attached to both files in the version set.

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David Pattarini

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Posted 3 years ago

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Graham Conner

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I get this with a few photos out of thousands loaded on PSE 14.

When you look at the edited version of the picture, if you try to mark a face for recognition, do you get a message to say the Recognition has not run yet on that picture?

Sometimes Recognition fails to work on edited photos and you cannot manually mark the faces.

This could be why you loose your People tags.
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David Pattarini

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I'm not using face recognition at all - I'm simple dragging tags onto the images.

The behavior is consistent for me: every time I edit an image the People tags get stripped. All the non-edited images are fine.
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Lukas Ackermann

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I have the same problem. Since I tagged my files before editing, I was expecting the people tags to be there on the edited files as well. Photoshop Elements 13 was able to deal with this properly.
Is there anything in the settings that you have to adjust to also carry over the people tag to the new version?
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Christi Misener

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I am having the exact same problem. I am completely exasperated. I use this feature constantly and to have to people tags not carry into the edited files is unacceptable. When will this be fixed.
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Christina Girerd

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Yes, I just noticed this problem too, but because all the other tags still carry over to the edited "saved-as" photo, I didn't notice right away. Now I have so many photos to go back and retag. And I am only dragging people tags to the photos, not doing facial recognition.

The problem only arises when doing a "save-as" for me. The "saved-as" photo does not have the people tags anymore. If I just edit a photo and do not use "save as" there is no problem. However, I like to keep my original and have all the edits on a "saved as" copy, so that's why this is such a problem. And FYI, I am using PSE for all my edits, if that matters. This is an extremely frustrating bug! Please fix this asap.
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Simon Chen, Principal Computer Scientist

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You might consider a non-destructive image editor such as Adobe Lightroom where face regions will survive image edits if you do all your edits inside Lightroom. 

While I do not work on the Element team, I can imaging why Element might have to throw away the face tag info after edits. Because you might have cropped, scaled or rotated the image in the editor which would invalidate the bounds of the input. 
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Christina Girerd

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I'm not using face tags. I'm just talking about the tags that you put on an entire photo - no locating of individual faces. Same kind of tags, but the "people" version, that you would put on a photo to label with a location or an event, etc. But thanks for the suggestion.
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Christi Misener

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I'm not using face recognition either. I am using people tags. I have been using elements for a very long time and this "bug" only showed up in version 14. It's a real problem that doesn't seem to be getting any attention. It is a big enough problem that an update should be released to fix it. Poor testing on Adobes part to have let this slip through and even poorer costumer service to not immediately fix it.
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Christina Girerd

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Yes, I've also been using Elements for many years and I've never seen a bug this significant before. I bet there are a lot of people who just haven't realized yet that they have a problem.
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Herbert Smith

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This problem still exists in Element 2018.   Edit a psd file that is in Organizer then save it as a tif file.  Organizer will have lost the people tags.   If you look into the meta data on both the original and saved edit the tags are there.   It is just the organizer that is losing them.

Can Abobe please fix these issues in under 5 years.
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John Swanson

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I can confirm this issue is also in PE 15. I am so angry, I edited hundreds of pictures before noticing the problem.
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Greyhound

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I'm encountering the same problem - and more - with Elements 14 and 2018.  The captions are also not being saved. To make matters even worse, I cannot add the edited photo to a version set (if the photo is not already in a version set) because the save in version set box is grayed out. This is a critical flaw which makes the Organizer almost useless.
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Greyhound

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I know I only posted 4 days ago, but I'm wondering if anyone from Adobe follows these forums.