Photoshop Elements 14 editor crashes when using text fonts

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  • Updated 11 months ago
In the last few days I have been unable to use the text tool in the editor. Previously it was working fine for months or years. Sometimes I get the message "Photoshop Elements 14 Editor has stopped working". I have also got the message "Could not complete your request because something prevented the text engine from being initialized". I have tried the solutions suggested in the knowledge base article "Error message when Using Text Tool". Some don't help. Some I have been unable to do. PLEASE HELP ME!!
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mike.j.newman

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  • frustrated and depressed

Posted 11 months ago

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Steve Lehman

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Hi Mike,  

Did you try the reset button in PSE14?   If not, the reset button is hidden unless there is an image opened in PSE.  So, open an image, then on the right-below the image window, next to the ? is a down-menu with "reset".  Be sure to click on the text tool first before clicking on reset.  It needs to reset a tool.   I would go to the Windows reset but this does not sound like it's a Windows problem.  It sounds like a misbehaving application.  After resetting the tool it should work.  If not, close the app and reopen it then try again.   I know many things did not work for you but being positive will open a mind to more work-a-rounds.   PSE14 has a problem with staying set.  This is not the first time it needed a reset.   

Steve Lehman, MCSE responding
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mike.j.newman

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Thanks for replying Steve. I did all of what you suggested, but am still getting the same error message.