Elements 14.1 (Windows 10) hangs after importing media files into a converted catalog

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  • Updated 2 years ago
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In addition to PSE 12.1 I installed PSE 14.1 and converted catalog.pse12db to catalog.pse14db without any error message.

Import... Get Media Button pops up the progress window "Coppying - xx% Completed", which then disappeares at 100% and PhotoshopElementsOrganizer.exe hangs.
Killing  PhotoshopElementsOrganizer.exe with the task manager and starting PSE14 again shows the media files had been imported nevertheless error-free.

Reinstalling Adobe Photoshop Elements 14.1 did not solve the problem.

Opening a new catalog and importing media files into this new catalog.pse14db runs without any error.

catalog.pse14db contains over 6000 photos tagged beginning with Photoshop Elements 3 (on my former PC with Windows 2000) and thus was converted several times during its history. The volume_table table includes drives/devices of the former PC, which are not existing in today's PC.

Though I am not familiar with SQLite, could using sqlite manager (add-on to Firefox) help to solve my problem (if it is really a matter of catalog.pse14db)?

Any ideas for me?
Thanks!
Michael Weinert
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Michael Weinert

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Posted 2 years ago

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Michel BRETECHER, Champion

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I would suggest to repost this problem in the Elements forum, which is more appropriate for troubleshooting (I find it easier for quoting, adding screenshots etc.)
My first question will be :
"In addition to PSE 12.1 I installed PSE 14.1 and converted catalog.pse12db to catalog.pse14db without any error message. "
Do you mean the conversion produced a valid and usable catalog in the version 14 format?

If so, the problem is to import new files in that catalog?
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Michael Weinert

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I am not sure, because the problem shows up after the import of the new files but before showing the just imported files. It might then be a matter of windows permissions? Which service is responsible for that part of PSE14? Does that differ from PSE12?

After killing the (hanging) PSE14 task and restarting PSE 14 I am able to work with the new files without problems - except that after each importing session I have to kill and restart.
 
PSE12 has still no problems with catalog.pse12db which will  be konverted.
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Michel BRETECHER, Champion

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This discussion also continues on the Elements user to user forum:
https://forums.adobe.com/thread/2108094
There are differences in the format of the database in versions 12 and 14, but as far as I can see, it's mainly for face recognition or geotagging, which you don't use, according to your post in the Elements forum.
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Michael Weinert

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Thank you, Michael;

I finally wrote on the Elements user to user forum:

That means I have to stay with my growing number of 6000 tagged photos with PSE12 without the chance to upgrade to PSE14 or I may upgrade but then have to start with a clean catalog.pse14db.

I think it will be not sufficient to write keyword tag information to all PSE12 media files (File > Save Metada to Files) and import the folder tree of all these files to PSE14 clean catalog.pse14db.
But then it would be too laborious to fill the clean catalog.pse14db with the data of all 6000 photos by hand.

If I had sufficient abilities, I perhaps could "repair" my converted catalog.pse14db with the right SQLite tools myself or could monitor PSE14 accessing the converted catalog.pse14db with Sysinternals Process Monitor. 
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Michel BRETECHER, Champion

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I am not sure the problem may be solved by using SQLite tools.
What I can suggest when writing metadata to files and importing the data would be to read the following faq by John R Ellis:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Merging_Catalogs
A good preparation could help you recover your keywords in the correct tags hierarchy and also your albums (or the main ones). You would recover your keywords, captions, notes and ratings anyway.
However, I have doubts about the ability of the 'import' feature to put the keywords in the correct hierarchy folder, as stated in a recent post of mine on this forum.
https://feedback.photoshop.com/photoshop_family/topics/elements-organizer-14-does-not-use-the-existi...
 
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Michael Weinert

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Thank you, Michel;

The FAQ by John R. Ellis still is a rich source!