Elements 13 trying to reconnect to pictures on the wrong drive

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  • Updated 3 years ago
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I am on Windows 7 and have two drives My “C” drive and my external back-up drive “J”. I installed Elements 13 on my “C” drive and imported my pictures from my Pictures folders on my “C” drive. Now whenever I do something like search for people I get a prompt asking to reconnect pictures and the directory that is shown on my pictures is the pictures directory on the “J” drive. The only thing use my J drive for is it stores my Backups of my C drive using Norton Ghost version 11.

I have tried to reconnect the pictures to the “J” drive and is does not find them there. When I try to reconnect them to the “C” it says these files already exist. How do I get Photoshop Elements to find these files and stop scanning for the missing files every time I want to do something in the organizer?
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Christopher Hand

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Posted 3 years ago

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Michel BRETECHER, Champion

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My explanation is that using Norton Ghost, a cloning utility is probably what completly fools the organizer.
Here is what John R Ellis explains in his 'psedbtool' utility:
http://www.johnrellis.com/psedbtool/#...

Cloning means that both C: and J: have the same serial number. The organizer can't tell the difference.
That's the first thing to check.

Do you mean that the J: drive is only used for backup (sync), without containing any files to be included in the catalog? If so, there may be a way to solve your problem.

Is it possible to disable your Norton Ghost temporarily? You could create a new catalog and import some files from C: and see if you get the same problems.
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Christopher Hand

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You are probably correct because I clone my drive, then I save my back-ups to that drive. Kind of a double backup of my data. So, yes my pictures actually exist in both places and it is probably throwing it off. It is strange that it only does this with about 30 pictures out of 1,100 though. This weekend I can try 1) only having true back-ups on the "J" drive" 2) If #1 did not fix it, then I will try to disable Norton Ghost and create a new catalog to see if I still get the problem.
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Christopher Hand

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Sorry for the long response time, but I was called out of town.. That did not fix my problem. I deleted all my pictures on my "J" drive and loaded new pictures on my "C" drive under my Pictures folder, then when I looked in my Organizer it immediately started to search the "J" drive to Reconnect my brand new pictures. I tried to do a screen shot, but it would not let me. The message reads Reconnect missing files and it lists the picture number and then the J:\Users\Administrator\Pictures\2015 06 10