Photoshop Elements 13 Organizer crashes with BEX64 error after opening catalog.

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  • Updated 3 years ago
Following a blue screen windows crash, I can no longer open a catalog in Photoshop Elements Organizer 13.  I repaired the catalog (even though it said that there was no error), but it didn't help.  I also tried to optimize the catalog, but that didn't help either.  I uninstalled and reinstalled Photoshop Elements, but still get the same error. The error message I get is:

  Problem signature:  Problem Event Name: BEX64
  Application Name: PhotoshopElementsOrganizer.exe
  Application Version:
  Application Timestamp: 54ca9f77
  Fault Module Name: PhotoshopElementsOrganizer.exe
  Fault Module Version:
  Fault Module Timestamp: 54ca9f77
  Exception Offset: 000000000062f17a
  Exception Code: c0000409
  Exception Data: 0000000000000000
  OS Version: 6.1.7601.
  Locale ID: 1033
  Additional Information 1: c13e
  Additional Information 2: c13ee59651c614677c13c34a7005e82c
  Additional Information 3: cc5c
  Additional Information 4: cc5c12d6160cd03cc1300f61cf9dc076
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Bruce Rosenberg

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Posted 3 years ago

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