Elements 13: Installing Problems

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  • Problem
  • Updated 3 years ago
  • (Edited)
I downloaded Elements 13 online and downloaded it fine, but when it downloaded onto the computer and I try to open it, it says I need to write privileges on destination folder? After clicking ok on that pop-up, it pop ups that I have to download Photoshop Elements again (I have uninstalled and reinstalled over 5 times)I am completely lost and confused... HELP!!!
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Daley Wilks

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  • frustrated

Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sounds like a permissions issue. Try creating a new Admin user account and run the installer from the new user account to see if the problem goes away: http://blogs.adobe.com/crawlspace/201...