Elements 13 - Configuration Error 16 despite uninstall and reinstall

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  • Updated 3 years ago
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Whenever I open PSElements 13 on my Mac, I keep getting an error message that says "Configuration Error. Please uninstall and reinstall the product. If this problem still occurs, please contact Adobe technical support for help and mention the error code shown at the bottom of the screen. Error: 16." I've had PSE 13 since December 2014, and it's been working fine up until now. I have uninstalled and reinstalled about three times. I have followed other advice I had found via the web, about changing the permissions in the Adobe PCD and SLStore folders, and they did not work. I would like this fixed, please, can anyone help me?!?!?!?!
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Erin Burns

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Posted 3 years ago

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