Elements 12 (Win 8): asking for sign in, then says not connected to the internet

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  • Problem
  • Updated 3 years ago
  • (Edited)
Some days ago I
realized that when I opened my PSE 12 I got the following response:

I tried to sign in
but the reponse was somewhat confusing (as everything was fine with my computer
and internet connection)


After this I decided to
reinstall the PSE 12. The installation proceeded and finished in a normal
way  but 
however, for some reason PSE will not open at all, e.i. nothing happens.

I have also Premere
Elements 12 that I have used also 2,5 years regularly. When I tried this week
to open it the result was the same response than with the Elements.

Fortunately I have
also an old  PSE 9 that works!

Any proposals what
to do? Thanks!

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Lauri Luomi

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Posted 3 years ago

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