Photoshop Elements 12 and Premiere Elements 12 Editors stopped working

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  • Updated 2 weeks ago
I purchased Photoshop Elements 12 and  Premier Elements 12 in 2014 (now 2018) and have used successfully for 3+ years.  Since upgrading to Windows 10 neither Editor will open.  I am running Windows 10 Pro on 64 bit OS. Organizers open, but cannot launch Editor.  Have uninstalled/re-installed 3 times (as admin user), tried just about every suggestion in Adobe and Photoshop forums. Nothing works. Any new ideas in 2018?
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CJP

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Posted 2 weeks ago

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Donna P Munn

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Are you installing 34 bit or 64 bit? Try both ways.
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CJP

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My laptop OS is 64 bit ... I don't see an option to install Elements as 32 or 64? 
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Steve

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Maybe setting compatibility mode to Windows 7 or 8 will fix this. Find the editor .exe file and right click it. Click Properties and select the Compatibility Tab. At this point you can run the Compatibility Troubleshooter or make a selection. I suggest running the Troubleshooter. 
If that doesn't work, try Disable Fullscreen Optimizations. If that's not successful, try Change High DPI Settings. 


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CJP

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Thank you Steve, have already tried this without success.