Elements: How can I retrieve a lost serial #?

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  • Updated 3 years ago
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we have a legitimate copy of photoshop elements 11, with dvd and box. cannot find the orignal case for the dvd which has the cd-key. how do we migrate the installation from old computer to new computer?
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Sam Flynn

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Posted 3 years ago

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Sam Flynn

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i found a section titled cd key in registry editor, but when trying a new installation with that pasted in it fails :(

any help would be appreciated.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Can you select Help>Register... from the version that's currently installed and activated? The CD key in the registry is incomplete unless you go through the registration process to extract the full serial # to your Adobe account.