Elements (prior versions): Doesn't work with new macOS 10.14 Mojave

  • 6
  • Problem
  • Updated 4 months ago
  • (Edited)
Elements 11 opens, I can open a jpg but when I start to edit the picture Elements immediately closes with no error message.
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Simon Pack

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Posted 1 year ago

  • 6
Photo of Mohit Goyal

Mohit Goyal, Sr. Community & Social Support Consultant - Digital Imaging

  • 19 Posts
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Hi All, 

We're really sorry for all the trouble. Please try adding Photoshop Elements 11 under the Accessibility in System Preferences.

  1. Open System Preferences.
  2. Select Security & Privacy.
  3. Click the lock to make changes, then enter your system username and password for your computer.
  4. Select Privacy from the top set of tabs, then select Accessibility from the left-hand column of options.
  5. Click the + (plus) button under the list 'Allow the apps below to control your computer'.
  6. Navigate to the Applications folder and select the Photoshop application and click Open.
  7. Click the lock to prevent further changes. Relaunch Photoshop.  
Let us know if that helps.

Regards,
Mohit

(Edited)
Photo of Paul Fredericks

Paul Fredericks

  • 7 Posts
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I found it is a fix until you put your computer on sleep, then the familiar spinning wheel. This has happened before with 11 on previous updates. 25yrs with Photoshop...perhaps time to move on...reluctantly.
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Sandy Cathcart

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Worked perfectly! Thanks so much!
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Lori M

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After I clicked on give app permission to control computer(running Mojave on 10.14.2 Mac OS) and tried to work with Elements which still crashed every time, my Mac photos app doesn’t work right now.  I cannot use faces, memories, click on images to open them, basically giving the permission to control my Mac has wrecked my photo app.  Thousands of photos .  How do I fix this problem?
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Paul Fredericks

  • 7 Posts
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Remove the Elements permissions again would be my first move. Then reboot.
(Edited)
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Rafael Crespo

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Did the trick for me! The option of not letting Elements 11 to control my computer was not checked. Thank you!