Elements (prior versions): Doesn't work with new macOS 10.14 Mojave

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  • Problem
  • Updated 1 week ago
  • (Edited)
Elements 11 opens, I can open a jpg but when I start to edit the picture Elements immediately closes with no error message.
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Simon Pack

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Posted 2 months ago

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Amy Sorensen Heath

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Same here...I'm guessing we have to upgrade to a newer version.

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Katie Flores

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I was hoping to find a solution to this as well. Anything I try to do causes Photoshop to crash. 

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Mohit Goyal, Community & Social Support Consultant - Digital Imaging

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Hi All, 

We're really sorry for all the trouble. Please try adding Photoshop Elements 11 under the Accessibility in System Preferences.

  1. Open System Preferences.
  2. Select Security & Privacy.
  3. Click the lock to make changes, then enter your system username and password for your computer.
  4. Select Privacy from the top set of tabs, then select Accessibility from the left-hand column of options.
  5. Click the + (plus) button under the list 'Allow the apps below to control your computer'.
  6. Navigate to the Applications folder and select the Photoshop application and click Open.
  7. Click the lock to prevent further changes. Relaunch Photoshop.  
Let us know if that helps.

Regards,
Mohit

(Edited)
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Edwina Smith

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what version of elements will work with the new Mojave 10.14.1 please
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Lori M

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I followed the instructions and it still doesn’t’t work.  I have Elements 11.  Have I lost the ability to use it now?  
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Pauline B Herbert

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I too have tried the solutions to no avail so have uninstalled Elements 11 and bought the 2019 edition which works very well at the moment.  Fingers crossed, no problems.
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Lori M

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I am still trying. I would like to know, am I wasting my time trying to use Elements 11?
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Paul Fredericks

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I found it is a fix until you put your computer on sleep, then the familiar spinning wheel. This has happened before with 11 on previous updates. 25yrs with Photoshop...perhaps time to move on...reluctantly.
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bart rademaker

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Hi Mohit,
I have the same problem with Elements 11 and the update Mojave.
I tried your suggestion by adding photoshop Elements under the accessibility in System preferences.
Sorry, the problem was not solved.

Bart
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Lori M

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Same for me.
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Paul Fredericks

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It has worked for me Mohit, it has also solved a long standing issue with font selections which would only load one selectable font at a time...and painfully slowly.
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Paul Fredericks

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Two weeks in and there are still issues. Running in the background or after 'sleep' Photoshop just hangs. Force quit is the only answer. 
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bart rademaker

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I have tried again.
Now it works. The problem is solved.
Thank you Mohit and thanks Paul for the reaction
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Petrus Bester

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Thanks, it helped for me as well.
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Anne Smith

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I have Photoshop Elements 19 and I upgraded to Mojave. I have tried your solution twice now, both times restarting my computer after allowing the Photoshop Elements under the accessibility in System Preferences.
Sorry, the problem was not solved. Is there anything else I can do? Thank you!

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Pauline B Herbert

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Just solved for me too Thank you. Have just tried to open a new Photo collage and it keeps closing, so yet another problem.
Now to try and change the smallllllll menu texts on my Microsoft Surface 2 as I cannot work on it as they are too small.
I can only assume Photoshop Elements 11 is too old a version!
(Edited)
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Pauline B Herbert

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I have since uninstalled Elements 11 from Mac and Surface 2 and bought Photoshop Elements 2019 and on Surface 2 and is good so far
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andyturnham

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I've got Elements 14 and it seems to have worked for me.  Under Mojave Elements just hung at every command for minutes on end (how I love that spinning wheel) but all seems well after giving Elements control.
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MJ van Eijkeren

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Hello i have Elements 15 and also have this problem but this solution doesn't work for me so what to do know???
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tom seber

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This reply was created from a merged topic originally titled Elements 12: Editor will not open after installing macOS Mojave.

After previously installing the latest update for Mac, it seems to have stopped my computer from opening Photoshop Elements 12 Editor. 

The application tries to load, however stops without letting me know the issue.

This was bought via disk and we no longer have the disc to reinstall.

Need help asap.
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Ed Baer

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Whenever I save a BW image from Nik Silver-Effects back to PS Elements (13) everything crashes, including PSE.  I followed the suggestion above regarding Security and Privacy but that did not solve the problem.  I am running Mac Mojave 10.14.1.  Any suggestions??
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Jukebox John

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I use mohave and your solution worked for me. Thanks