Elements 11: Crop tool not working

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  • Updated 2 months ago
  • Solved
  • (Edited)
I am trying to crop a picture in PSE 11. The icon is there. I click on it. Nothing happens. My work around is to go from Expert to Quick and back a few times until it usually will start working. That is very cumbersome. Is there a fix?
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Barry Redmond

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Posted 2 years ago

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Kenneth Liffmann

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Reset the tool. On the tool's option bar, top left, look for a little arrow. Click on it to reset.
On later versions of the program, look at bottom right for a box with lines in it to reset.
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Barry Redmond

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I found the box in the bottom right of the screen. I tried reset the tool, no go. Then I tried reset all tools to default settings, It took a few seconds. I tried the crop tool again and it still failed.
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Kenneth Liffmann

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Suggest that you reset preferences to default. To do that, go to Edit>General>Preferences and click on this:
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Barry Redmond

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It looks like that got it. Thanks a bunch for the help.
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Kenneth Liffmann

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You're welcome. Glad to help.
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freedomrydr

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2 years later, and just 'trolling' the issue, my problem WAS 'crop tool disappeared entire image'. I even went to the extreme of uninstall/reinstall, and the problem persisted. The simple (yet elusive) fix shown here by KL, fixed the issue promptly! A variation on the old '3-fingered salute', resetting the tool fixed the problem with one click. 'Ocham's Razor' rules! ("the problem-solving principle that the simplest solution tends to be the right one.")  Thanks for the help!
(Edited)