Photoshop: Dragging between documents lag

  • 1
  • Problem
  • Updated 2 years ago
after the CC2017.1 and CC2017.1.1 update, dragging any layer from one opened document to other needs up to 3 sec. in the original CC2017 was instant.

it is really annoying! what happened???

please bring back the way it was before the updates!!!

for now going back to 2017.
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laden m

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  • frustrated

Posted 2 years ago

  • 1
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If you go under Preferences > Plug-Ins... is "Enable Generator" checked?
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laden m

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hi jeff,

thanks for the quick reply!

yes, it is checked. 

what does it do?

i unchecked it and will see if it helps.

thanks again!
(Edited)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Generator generates images from your layers if enabled.
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laden m

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unfortunately after deactivating generator the lag when dragging objects is still there.

it occurs only when i drag layers from one opened file to other, but the second time i drag the same layers it works instantly? 

then when i drag new set of layers form the same file to the other i experience the lag again. and so on...

it needs about 4-5 sec. the whole interface freezes, i can't move the windows or do anything. it doesn't matter how many are the layers or how big is the file.

and the worst is that it happens also in the older version cc2017.0.1 although it didn't happen before the cc2017.1 upgrade?

i work every day with many, many files and would see and feel the lag

thanks for any advise!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
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laden m

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hi jeffrey,
thanks! i'm sending the system info with the next message.

but wanted to ask you if there are any news about the bug with the black image when using two monitors. there is no response on this issue and already two PS updates wich didn't resolve the issue.
here is a link with the topic: https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc2017-image-shifted-on-second-moni...
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laden m

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Adobe Photoshop Version: 2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967  x64Number of Launches: 194
Operating System: Mac OS 10.11.6
System architecture: Intel CPU Family:6, Model:62, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3500 MHz
Built-in memory: 65536 MB
Free memory: 39396 MB
Memory available to Photoshop: 61590 MB
Memory used by Photoshop: 82 %
History Thumbnails: Enabled.
Touch Bar: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
OpenCL crashed on 25/02/16 at 19:34:58 (Initializing OpenCL and OpenCL enabled features)
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OpenGL Allow Old GPUs: Not Detected.
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glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
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clgpu[1].CLPlatformVersion="1.2 (Nov  1 2016 21:34:57)"
clgpu[1].CLDeviceVersion="1.2 "
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clgpu[1].CLName="AMD Radeon HD - FirePro D500 Compute Engine"
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License Type: Subscription
Serial number: 90970296963323979955
GUIDBucket:
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  test: ReduceUXFriction
Application folder: /Applications/Adobe Photoshop CC 2017/
Photoshop scratch has async I/O enabled
Scratch volume(s):
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  BASE, 465.1G, 206.9G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Plug-ins/

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   Accented Edges 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 18.1.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
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   Camera Raw 9.10 (739), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
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   Cineon 18.1.1  ©2002-2017 Adobe Systems Incorporated - from the file “Cineon.plugin”
   Clouds 18.1.1  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”
   Collada DAE 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
   Color Halftone 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Colored Pencil 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
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   Conté Crayon 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Craquelure 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 18.1.1  Copyright © 2003-2017 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Crosshatch 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Crystallize 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
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   Dark Strokes 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
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   Difference Clouds 18.1.1  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”
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   Displace 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Dry Brush 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Eazel Acquire 18.1.1  Copyright © 2007-2017 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
   Entropy 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
   Export Color Lookup Tables 18.1.1  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
   Extrude 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   FastCore Routines 18.1.1  ©1990-2017 Adobe Systems Incorporated - from the file “FastCore.plugin”
   Fibers 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
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   Filter Gallery 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Flash 3D 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
   Fresco 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Glass 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Glowing Edges 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
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   Radiance 18.1.1  ©2003-2017 Adobe Systems Incorporated - from the file “Radiance.plugin”
   Range 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
   Render Color Lookup Grid 18.1.1  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
   Reticulation 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Ripple 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Rough Pastels 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Save for Web 18.1.1, Copyright © 1999-2017 Adobe Systems Incorporated - from the file “Save for Web.plugin”
   ScriptingSupport 18.1.1, Copyright © 2017 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
   Shake Reduction 18.1.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”
   Shear 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Skewness 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
   Smart Blur 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Smudge Stick 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Solarize 18.1.1  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “Solarize.plugin”
   Spaces 18.1.1, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”
   Spatter 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Spherize 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Sponge 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Sprayed Strokes 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Stained Glass 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Stamp 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Standard Deviation 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
   STL 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
   Sumi-e 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Summation 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
   Targa 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Texturizer 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Tiles 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Torn Edges 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Twirl 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   U3D 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
   Underpainting 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Vanishing Point 18.1.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
   Variance 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
   Water Paper 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Watercolor 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Wave 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”
   Wind 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 18.1.1  ©1989-2017 Adobe Systems Incorporated - from the file “WBMP.plugin”
   ZigZag 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins:

   Cutline CS6 (13.0) ©1993-2012 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Andromeda/Cutlinex64.plugin/”
   EtchTone CS6 (13.0) ©1993-2012 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Andromeda/Etchtonex64.plugin/”
   Flexify 2 Flexify 2 2.8.3 ©2016 Flaming Pear Software - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Flexify 2/Flexify 2.plugin/”
   FontExplorer X Pro 3.5.6, by HLW - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/FontExplorer X for Photoshop CC 2017.plugin/”
   Screens CS6 (13.0) ©1993-2012 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Andromeda/Screensx64.plugin/”

Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.7.122 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”
   Recent Files  1.4.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_4_2_009/index.html”
   Libraries  2.7.122 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”
   Start  1.4.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_4_2_009/index.html”
   Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”
   com.adobe.preview.loader  1.3.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSLoader/loader.html”
   Shutterstock  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.shutterstock/index.html”
   New Document  1.4.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_4_2_009/fnft.html”
   com.adobe.experimentation.extension  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.experimentation.extension/index.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Device Preview  1.3.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSPanel/panel.html”
   Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Installed TWAIN devices: NONE