Photoshop CC 19.1: Doesn't show editings on canvas until I zoom (Wacom Driver issue)

  • 2
  • Problem
  • Updated 9 months ago
  • (Edited)
Hi everybody,

I just got this terrible issue since few days: I can't see any edit I do on the canvas until I zoom in or out on the canvas itself.

This happens also when hiding layers: the hidden layers remains visibile until I zoom.

This make photoshop really unusable.

 

I attach a gif showing an example:

https://dl.dropboxusercontent.com/content_link/tpeyELWhuGAoqf6VvKrLsBXPt54lhpdfDfwUT5wSNgd aYC5MLhsrhhXAVqgjy5O9/file?dl=0&duc_id=ixlabb8EDQIpeNCr5DtlKzjG75FqGyS32eWiUa0tC9ejDCDFRn3 OWmE3HBXhCY2Z&raw=1&size=2048x1536&size_mode=3

in this GIF a just create some rectangles and, as you can see, they are not visible on the canvas until I zoom in or out!

 

I already tried to delete PS Preferences and it doesn't wok.

PS version is 19.1.0 on Mac OSX 10.13.3

Can anybody please help me? thanks!

Photo of Alessandro Carraretto

Alessandro Carraretto

  • 7 Posts
  • 1 Reply Like
  • frustated

Posted 9 months ago

  • 2
Photo of Pete Green

Pete Green, Customer Advocate

  • 716 Posts
  • 136 Reply Likes
Hi Alessandro, 

Sorry that the Photoshop canvas isn't updating until you zoom in or out. 

Have you tried disabling the GPU or adjusting the Drawing mode in advanced? 
See this article for more information on how to do this: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html
Also, step 6 of the troubleshooting steps below. 

Let us know if that helps.
Regards
Pete
Photo of Pete Green

Pete Green, Customer Advocate

  • 716 Posts
  • 136 Reply Likes
Follow-up question for you Alessandro, 

Do you have a Wacom tablet plugged in and the drivers installed on your system?

I was able to reproduce this behavior with Wacom Driver 6.3.27-2 -- Uninstalling that driver using the Wacom Tablet Utility (Uninstall for All Users) seemed to rectify this behavior for me. 

Installing Wacom Driver 6.3.25-2 seemed to fix this particular behavior for me.

http://www.wacom.com/en/support/product-support/drivers

Regards
Pete
(Edited)
Photo of Alessandro Carraretto

Alessandro Carraretto

  • 7 Posts
  • 1 Reply Like
Thank you Pete,
I uninstalled the driver and now it works again!

now the problem is: which wacom driver is working well and how can I get that specific version?
:D
Photo of Alessandro Carraretto

Alessandro Carraretto

  • 7 Posts
  • 1 Reply Like
Thank you Hannah!
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

  • 686 Posts
  • 283 Reply Likes
You're welcome! Let me know how it goes :) 
Photo of Alessandro Carraretto

Alessandro Carraretto

  • 7 Posts
  • 1 Reply Like
I installed the version you talked about and I got again the bug...
:(
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

  • 686 Posts
  • 283 Reply Likes
Thanks Alessandro. And bummer. It may be a matter of filing a bug with Wacom, but it's interesting that Pedro said that uninstalling an extension helped him. Would you please go to Help > System Info and then copy and paste the contents of that window?

Thanks,
Hannah
Photo of Alessandro Carraretto

Alessandro Carraretto

  • 7 Posts
  • 1 Reply Like
I do not have Perian extension installed.
And, anyway, now I unistalled the wacom previous driver but still got the bug... :/

here the system info (in italian, sorry):
Versione di Adobe Photoshop: 19.1.0 20180116.r.238 2018/01/16: 1153018  x64Numero di avvii: 11
Sistema operativo: Mac OS 10.13.3
Architettura di sistema: Famiglia CPU Intel:6, Modello:70, Stepping:1 con MMX, Intero SSE, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Conteggio processore fisico: 4
Conteggio processore logico: 8
Velocità processore: 2200 MHz
Memoria incorporata: 16384 MB
Memoria disponibile: 9368 MB
Memoria disponibile per Photoshop: 13880 MB
Memoria usata da Photoshop: 70 %
Livelli alias: disattivato.
Palette modificatori: disattivato.
Highbeam: ^ 0 ®Touch Bar - Feedback proprietà: attivato.
Dimensioni porzioni immagine: 1024 K
Livelli cache immagine: 4
Anteprima font: Media
Composizione testo: Latino
Monitor: 1
Monitor principale
Monitor alta risoluzione
Visualizza limiti: alto= 0, sinistra= 0, basso= 1200, destra= 1920 
Disegno OpenGL: attivato.
OpenGL - Consenti GPU precedenti: Non rilevato.
OpenGL - Modalità disegno: Avanzata
OpenGL - Consenti modalità normale: True.
OpenGL - Consenti modalità avanzata: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1536
glgpu[0].GLName="Intel Iris Pro OpenGL Engine"
glgpu[0].GLVendor="Intel Inc."
glgpu[0].GLVendorID=32902
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel Iris Pro OpenGL Engine"
glgpu[0].GLRendererID=16925954
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Oct 31 2017 18:30:00)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Iris Pro"
clgpu[0].CLVendor="Intel"
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Dec 19 2017 21:05:44)"
clgpu[0].CLBandwidth=4.46616e+10
clgpu[0].CLCompute=225.806
nativegpu[0].NativeName="Intel Iris Pro Graphics"
Tipo di licenza: Iscrizione
Numero di serie: 94070280493310247869
GUIDBucket:
Cartella applicazione: /Applications/Adobe Photoshop CC 2018/
La memoria virtuale di Photoshop dispone di I/O asincrono attivato
Volumi di memoria virtuale:
  Avvio, 233,6 GB, 113,5 GB disponibili
Cartella plug-in richiesti: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/
Cartella plug-in principali: /Applications/Adobe Photoshop CC 2018/Plug-Ins/

Componenti installati:

   dvametadata.framework   dvametadata   11.1.0.0   
   AdobeXMPScript.framework   AdobeXMPScript   79.160451   79.160451
   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"
   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"
   AdobeCrashReporter.framework   AdobeCrashReporter   7.6.0   
   boost_system.framework   boost_system   11.1.0.0   
   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"
   AdobeACE.framework   AdobeACE   2.20.02.39705   79.589342
   AdobeOwl.framework   AdobeOwl   5.2.11   
   mediacoreif.framework   mediacoreif   11.1.0.0   
   manta.framework   manta   2.0.00.1   1.
   dvaunittesting.framework   dvaunittesting   11.1.0.0   
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390
   k2.framework   k2   1   
   AIDE.framework   AIDE   1.5.0.36540   79.574279
   dynamiclink.framework   dynamiclink   11.1.0.0   
   dvametadataUI.framework   dvametadataUI   11.1.0.0   
   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"
   AdobeExtendScript.framework   AdobeExtendScript   4.5.8.1   81.1150526
   boost_filesystem.framework   boost_filesystem   11.1.0.0   
   AdobeBIB.framework   AdobeBIB   1.2.03.39705   79.589342
   AdobeXMPFiles.framework   AdobeXMPFiles   79.160451   79.160451
   AdobeLinguistic.framework      22175   
   dvaplayer.framework   dvaplayer   11.1.0.0   
   PlugPlugOwl.framework   PlugPlugOwl   8.5.0.87   
   AdobeAGM.framework   AdobeAGM   4.30.87.39705   79.589342
   adobe_caps.framework   adobe_caps   10.0.0.6   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.588619
   AdobePDFL.framework   AdobePDFL   15.0.0.38423   79.226411
   dvacore.framework   dvacore   11.1.0.0   
   AdobePIP.framework   AdobePIP   7.4.1.109.46827   
   AdobePDFSettings.framework   AdobePDFSettings   1.4   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390
   dvatransport.framework   dvatransport   11.1.0.0   
   Cg.framework   NVIDIA Cg      
   boost_signals.framework   boost_signals   11.1.0.0   
   AdobeXMP.framework   AdobeXMPCore   79.160451   79.160451
   AdobeJP2K.framework   AdobeJP2K   1.2.2.38423   79.266298
   dvaaudiodevice.framework   dvaaudiodevice   11.1.0.0   
   LogSession.framework   LogSession   7.4.1.109.46827   
   PlugPlugExternalObject.framework      8.5.0.87   
   AdobeScCore.framework   AdobeScCore   4.5.8.1   81.1150526
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.38473   79.582907
   dvametadataapi.framework   dvametadataapi   11.1.0.0   
   CITThreading.framework         
   WRServices.framework         
   amtlib.framework   amtlib   10.0.0.221   
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.39705   79.589342
   boost_threads.framework   boost_threads   11.1.0.0   
   aif.framework   aif   6.0.00.1   1.
   AdobeCoolType.framework   AdobeCoolType   5.17.00.39705   79.589342
   dvamediatypes.framework   dvamediatypes   11.1.0.0   
   AdbePM.framework   AdbePM   2.5.00.377243   1.578146
   boost_date_time.framework   boost_date_time   11.1.0.0   
   AdobeMPS.framework   AdobeMPS   5.8.1.38423   79.582572
   dvaui.framework   dvaui   11.1.0.0   
   ahclient.framework   ahclient   3.0.0.6   
   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"
   dvamarshal.framework   dvamarshal   11.1.0.0   


Plug-in richiesti:

   3D Studio 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “U3D.plugin”
   Affresco 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Applica texture 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Asimmetria 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “statistics.plugin”
   Bagliore diffuso 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Bassorilievo 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Bordi brillanti 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Camera Raw 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - dal file “Camera Raw.plugin”
   Carta da lettere 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Cineon 19.1.0  © 2002-2018 Adobe. All rights reserved. - dal file “Cineon.plugin”
   Collada DAE 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “U3D.plugin”
   Colore mezzetinte 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Colori NTSC  19.1.0  © 1993-2018 Adobe. All rights reserved. - dal file “NTSC Colors.plugin”
   CompuServe GIF 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Contorni accentuati 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Contorni con inchiostro 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Contorni poster 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Contorni strappati 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Conté Crayon 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Coordinate polari 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Core misurazione 19.1.0  © 1993-2018 Adobe. All rights reserved. - dal file “MeasurementCore.plugin”
   Correzione obiettivo 19.1, © 2002-2018 Adobe. All rights reserved. - dal file “Lens Correct.plugin”
   Cristallizza 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Curtosi 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “statistics.plugin”
   Deforma 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Deviazione standard 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “statistics.plugin”
   Dicom 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “dicom.plugin”
   Distorsione curvilinea 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Eazel Acquire 19.1.0  © 2007-2018 Adobe. All rights reserved. - dal file “EazelAcquire.plugin”
   Effetto acquerello 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto carboncino 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto carta bagnata 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto cromatura 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto fotocopia 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto increspatura 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Effetto incrinatura 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto intonaco 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto onda 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Effetto pennellate 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto punti 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Effetto retinatura 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto ritaglio 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto sfera 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Effetto sfumino 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto spatola 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto spirale 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Effetto spugna 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Effetto vento 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Entropia 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “statistics.plugin”
   Esporta tavole di consultazione colore 19.1.0  © 2012-2018 Adobe. All rights reserved. - dal file “Export3DLUT.plugin”
   Estrusione 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Fibre 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Filtro Camera Raw 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - dal file “Camera Raw.plugin”
   Filtro Pacchetto immagini 19.1.0  © 1993-2018 Adobe. All rights reserved. - dal file “ChannelPort.plugin”
   Filtro ritaglia e raddrizza foto 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Flash 3D 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “U3D.plugin”
   Fluidifica 19.1, © 2001-2018 Adobe. All rights reserved. - dal file “Liquify.plugin”
   Formato file bitmap 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Formato IFF 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Formato Targa 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Fuoco prospettico 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “VanishingPoint.plugin”
   Galleria filtri 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Gessetto e carboncino 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Google Earth 4 KMZ 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “U3D.plugin”
   Grana pellicola 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Grandangolo adattato 19.1, © 2014-2018 Adobe. All rights reserved. - dal file “Adaptive Wide Angle.plugin”
   Granulosità 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Halide Bottlenecks 19.1.0  © 2018 Adobe. All rights reserved. - dal file “HalideBottlenecks.plugin”
   HDRMergeUI 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “HDRMergeUI.plugin”
   HSB/HSL 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   IGES 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “U3D.plugin”
   Increspatura oceano 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Intermedio 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “statistics.plugin”
   Intervallo 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “statistics.plugin”
   Involucro di plastica 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   JPEG 2000 19.1.0  © 2001-2018 Adobe. All rights reserved. - dal file “JPEG2000.plugin”
   Luce al neon 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Massimo 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “statistics.plugin”
   Matita colorata 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Matlab Operation 19.1.0  © 1993-2018 Adobe. All rights reserved. - dal file “ChannelPort.plugin”
   Media 19.1.0  © 1993-2018 Adobe. All rights reserved. - dal file “Average.plugin”
   Media aritmetica  19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “statistics.plugin”
   Mezzatinta 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Minimo 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “statistics.plugin”
   Modulo Photoshop 3D 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “Photoshop3DEngine.plugin”
   Muovi 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Nuvole 19.1.0  © 1993-2018 Adobe. All rights reserved. - dal file “Clouds.plugin”
   Nuvole in differenza 19.1.0  © 1993-2018 Adobe. All rights reserved. - dal file “Clouds.plugin”
   Ombra tratteggiata 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   OpenEXR 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Pastelli su superficie ruvida 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Patchwork 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Pattern mezzetinte 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   PCX 19.1.0  © 1989-2018 Adobe. All rights reserved. - dal file “PCX.plugin”
   Penna grafica 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Pennello a secco 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Photoshop Touch ©2013-2018 Adobe. All rights reserved. - dal file “PSDX.plugin”
   Pixar 19.1.0  © 1989-2018 Adobe. All rights reserved. - dal file “Pixar.plugin”
   PLY 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “U3D.plugin”
   Portable Bit Map 19.1.0  © 1989-2018 Adobe. All rights reserved. - dal file “PBM.plugin”
   Porzioni 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Porzioni mosaico 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   PRC 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “U3D.plugin”
   Radiance 19.1.0  © 2003-2018 Adobe. All rights reserved. - dal file “Radiance.plugin”
   Rendering griglia di consultazione colore 19.1.0  © 2012-2018 Adobe. All rights reserved. - dal file “Export3DLUT.plugin”
   Riduzione effetto mosso 19.1, © 2014-2018 Adobe. All rights reserved. - dal file “Shake Reduction.plugin”
   Riflesso obiettivo 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Ritaglia e raddrizza foto 19.1.0  © 2003-2018 Adobe. All rights reserved. - dal file “CropPhotosAuto.plugin”
   Routine FastCore 19.1.0  © 1990-2018 Adobe. All rights reserved. - dal file “FastCore.plugin”
   Routine MMXCore 19.1.0  © 1990-2018 Adobe. All rights reserved. - dal file “MMXCore.plugin”
   Salva per Web 19.1, © 1999-2018 Adobe. All rights reserved. - dal file “Save for Web.plugin”
   Sfocatura con obiettivo 19.1, © 2002-2018 Adobe. All rights reserved. - dal file “Lens Blur.plugin”
   Sfocatura migliore 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Sfocatura radiale 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Solarizza 19.1.0  © 1993-2018 Adobe. All rights reserved. - dal file “Solarize.plugin”
   Sommatoria 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “statistics.plugin”
   Spaces 19.1.0, © 2015-2018 Adobe. All rights reserved. - dal file “Spaces.plugin”
   Spruzzo 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   STL 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “U3D.plugin”
   Sumi-e 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Supporto multiprocessore 19.1.0  © 1990-2018 Adobe. All rights reserved. - dal file “MultiProcessor Support.plugin”
   SupportoScripting 19.1.0, © 2002-2018 Adobe. All rights reserved. - dal file “ScriptingSupport.plugin”
   Timbro 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Togli interlacciato 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Tracciati per Illustrator 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”
   Tratti a spruzzo 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Tratti ad angolo 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Tratti scuri 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   U3D 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “U3D.plugin”
   Varianza 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “statistics.plugin”
   Vernice di fondo 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Vetro 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Vetro colorato 19.1, © 1991-2018 Adobe. All rights reserved. - dal file “Filter Gallery.plugin”
   Virtual Reality Modeling Language | VRML 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “U3D.plugin”
   Wavefront|OBJ 19.1.0  © 2006-2018 Adobe. All rights reserved. - dal file “U3D.plugin”
   Wireless Bitmap 19.1.0  © 1989-2018 Adobe. All rights reserved. - dal file “WBMP.plugin”
   Zig zag 19.1, © 2003-2018 Adobe. All rights reserved. - dal file “Standard Multiplugin.plugin”

Plug-in opzionali e di terze parti:

   Analog Efex Pro 2 2.0.12.10, Copyright ©2000-2015, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Analog Efex Pro 2/Analog Efex Pro 2.plugin/”
   BackgroundFilter 2.2.21.10, Copyright ©2000-2014, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Dfine 2/BackgroundFilter.plugin/”
   Color Efex Pro 4 4.3.24.10, Copyright ©2000-2015, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Color Efex Pro 4/Color Efex Pro 4.plugin/”
   Dfine 2 2.2.21.10, Copyright ©2000-2014, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Dfine 2/Dfine2.plugin/”
   FineStructuresFilter 2.2.21.10, Copyright ©2000-2014, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Dfine 2/FineStructuresFilter.plugin/”
   HDR Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/HDR Efex Pro 2/HDR Efex Pro 2.plugin/”
   HotPixelsFilter 2.2.21.10, Copyright ©2000-2014, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Dfine 2/HotPixelsFilter.plugin/”
   Merge to HDR Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/HDR Efex Pro 2/HDR Efex Pro 2 Automation.plugin/”
   Nik Collection Selective Tool 2.1.28.10, Copyright ©2000-2015, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Selective Tool/SelectivePalette.plugin/”
   ShadowsFilter 2.2.21.10, Copyright ©2000-2014, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Dfine 2/ShadowsFilter.plugin/”
   Sharpener Pro 3: (1) RAW Presharpener 3.1.21.10, Copyright ©2000-2014, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Sharpener Pro 3/SHP3RPS.plugin/”
   Sharpener Pro 3: (2) Output Sharpener 3.1.21.10, Copyright ©2000-2014, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Sharpener Pro 3/SHP3OS.plugin/”
   Silver Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Silver Efex Pro 2/Silver Efex Pro 2.plugin/”
   SkinFilter 2.2.21.10, Copyright ©2000-2014, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Dfine 2/SkinFilter.plugin/”
   SkyFilter 2.2.21.10, Copyright ©2000-2014, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Dfine 2/SkyFilter.plugin/”
   StrongNoiseFilter 2.2.21.10, Copyright ©2000-2014, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Dfine 2/StrongNoiseFilter.plugin/”
   Viveza 2 2.1.21.10, Copyright ©2000-2014, Google - dal file “/Applications/Adobe Photoshop CC 2018/Plug-Ins/Google/Viveza 2/Viveza2.plugin/”

Plug-in duplicati e disattivati: NESSUNO


Impossibile caricare i seguenti plug-in: NESSUNO

Estensioni: NESSUNA

Periferiche TWAIN installate: NESSUNA
Photo of Pedro Cerqueira

Pedro Cerqueira

  • 1 Post
  • 1 Reply Like
Hi all, I had the same problem, but as soon as I uninstalled the PERIAN extension, Photoshop started working correctly.
(Edited)
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
Do you have a link to the Perian extension you were using?
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

  • 632 Posts
  • 256 Reply Likes
Are you on Mac, Pedro? Is this what you're referring to?

http://download.cnet.com/Perian/3000-2139_4-100532.html
Photo of Esther Mols

Esther Mols

  • 7 Posts
  • 4 Reply Likes
I have this too since 2 weeks or so, I also work on a Wacom, a Cintiq. What also happens is that when I have a file open and I open another file, the new files does not show. I still see the old file. As if the canvas does not update. 
Photo of Esther Mols

Esther Mols

  • 7 Posts
  • 4 Reply Likes
ok, i did that. I openend some heavy files and it seems ok now but i will let you know the coming days because it did not happen always and every time. The only thing is, my startscreen is empty now. Normally I see my latest files there. From the other thread I already unchecked "allow extensions to connect to the internet" and "load extension pannel". It looks like PS is a lot faster now too. 
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

  • 686 Posts
  • 283 Reply Likes
Strange that your start screen is empty. Is it completely blank or does it still show the three options? (Recent, CC Files, LR Photos)
Photo of Esther Mols

Esther Mols

  • 7 Posts
  • 4 Reply Likes
Completely blank (grey) and the option show "start" is checked...
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

  • 686 Posts
  • 283 Reply Likes
Okay thanks for including a screenshot Esther - that sounds familiar. I'm glad Photoshop is working faster for you and the other issue is resolved. I'll have to get back with you about the start screen.

Regards,
Hannah
Photo of Esther Mols

Esther Mols

  • 7 Posts
  • 4 Reply Likes
I checked these again because I was not able to save my files anymore with 'Export' > 'Export as'. Really funny. Now I checked them and my start screens is also there again. I hope the other problems do not come back and were because of the Wacom Plugin. I will keep you posted! Best regards, Esther


Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14362 Posts
  • 1854 Reply Likes
Did you download Photoshop from Adobe.com? Your system info is missing components and other information is off. I would suggest uninstalling what you have installed and download from https://www.adobe.com/creativecloud/catalog/desktop.html?promoid=KRUVM
Photo of Alessandro Carraretto

Alessandro Carraretto

  • 7 Posts
  • 1 Reply Like
Of course I Installed from the Adobe Creative Cloud app...
Photo of Alessandro Carraretto

Alessandro Carraretto

  • 7 Posts
  • 1 Reply Like
This is really odd: after some time using PS, the bug appears again. I do need to restart the Mac to make PS work again and then, suddenly, the bug appears. I have no wacom drivers installed at all. It’s the third time I install PS from scratch since a week. does anybody have any other suggestion?

thank you all!