Photoshop doesn't open images properly

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  • Problem
  • Updated 2 months ago
Merged

This conversation has been merged. Please reference the main conversation: Photoshop CC 19.1: PNG Images Opens with Distortion

Whenever I try to open an image saved from the web or saved from a different app (both Adobe's and 3rd party's) it shows a color bands like this. You can see the actual file's screenshot taken from Adobe XD below this image.

 





You can check the original image in this link incase you wanna test.

https://drive.google.com/file/d/1JaXbJaTQhD81zmvxnt9-G9veKXTsCiD1/view?usp=sharing

This is so annoying as I cannot open any images that is modified or created outside Photoshop!

I tried different color settings, but the image only keeps changing into different color bands.


Thanks in advance.
Photo of Amarneethi Ranganathan

Amarneethi Ranganathan

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Posted 2 months ago

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Photo of Johan Elzenga

Johan Elzenga, Champion

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There is another (long) thread here about this problem with PNG images. I had the same problem on my iMac, but this image opens fine on my MacBook Pro.

https://feedback.photoshop.com/photoshop_family/topics/png-images-appear-as-distorted-lines-photosho...
(Edited)

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