Photoshop CC: Image/display corruption on MacOS 10.10 Yosemite

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  • Updated 2 years ago
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I have this problem for the 4th time.
While working with photoshop CC i get this weird crops randomly in my image after using it for more than 1h.
The first time this happened i re-installed my photoshop and when opening large files it happened again, the 2o time I rebooted my OS and re-sintalled everything form scratch. After a few months of not using it, it happened again when opening other files so si stopped using it.
Now again, it happened to a commission I was working with, i can ́t keep waiting for this to be fixed, my whole workflow has being destroyed and stopped, help?
I use a Mac book pro retina with Yosemite and the latest CC.
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Jessica Dueck

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Posted 4 years ago

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Chris Cox

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Looks like video card issues or corrupted layer data.

Try turning off GPU drawing in Photoshop's preferences, then restarting the app. That should avoid the worst of the known video driver bugs in MacOS 10.10. Apple is still working on a solution to those bugs.

If you really need the GPU features in Photoshop, then you may want to consider downgrading to a stable version of MacOS.
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Jessica Dueck

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thank you for the help, I turned off the OPENcl, do i have to turn the Processor to accelerate computation too? my photoshop is in spanish so is hard to find the setting in english
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Chris Cox

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Turning off all the GPU features is safest - because we don't know where the bugs are in the video drivers.
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Jessica Dueck

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I see, thank you again for the help, i have done so, lets hope it works
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Padzilla

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Jessica, did this workaound work for you? I have the same issue, and this does not work for me.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you on Mac or Win? In either case, please make sure Photoshop and Camera Raw is Up-To-Date: https://helpx.adobe.com/photoshop/kb/uptodate.html

If on Windows, also make sure your graphics driver is up to date. Go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#UpdateDriver

Just doing Windows Update won't give you the latest and greatest drivers. You must go directly to your card manufacturers website to check for driver updates.

After you have the latest driver, Try restoring your preferences: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#Preferences