Photoshop CS6 shuts down at startup

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  • Problem
  • Updated 4 years ago
(please note that english isn't my first language)

I have Photoshop CS6 for the PC (windows 8.1) and I recently got a problem.
Photoshop CS6 unexpetedly started shutting down a couple seconds after I started it without me even doing anything. No warning message. Nothing. It just randomely started shutting down aproximately four seconds after I started it.

I tried uninstalling it and reinstalling it, without success. I tried reinstalling windows. It didn't work. I can't see anything about Photoshop in Windows event viewer.

I absolutely need my PS for work. I don't know how to fix it but I has to work as soon as possible.

System info:
OS Name Microsoft Windows 8.1 Pro
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name PC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model To be filled by O.E.M.
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz, 3701 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F7, 19/mars/2014
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale Canada
Hardware Abstraction Layer Version = "6.3.9600.16384"
User Name pc\PC\Maryse
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 48,0 GB
Total Physical Memory 47,9 GB
Available Physical Memory 43,6 GB
Total Virtual Memory 54,9 GB
Available Virtual Memory 50,4 GB
Page File Space 7,00 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
Photo of Anubis112


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Posted 4 years ago

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