Photoshop: CS6 program error when opening file on windows

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  • Updated 2 years ago
When I try to open an .psd file in CS6 it gives an error: Could not complete your request because of a program error. Tried renaming the file, renaming adobe location, replacing the adobe preferences, esc and ctrl/shift/s to save it. It is only with this one file! The other .psd files are opened without any errors. 
Photo of Don


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Posted 2 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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How big is the file. Could you post it so we can take a look at it and help troubleshoot?