Photoshop CS6: Not working on Windows 10 Pro 1511

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  • Updated 4 weeks ago
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Hi all,

I've been subscribed to the Adobe Suite monthly plan for over a year now. Everything worked like a charm until my computer began crashing. After bringing it in to a professional, I was told that there is an incompatibility with the Windows version I had on it. The professional therefore switched it to the latest version with which it was compatible, which happened to be the Windows 10 Pro 1511. 

When I tried to reinstall the Adobe Suite back on, a pop-up appeared, informing me that the Suite is incompatible with the 1511. Problem is, I cannot switch to another version, as my computer will once again begin to crash.

I was wondering if there were any alternatives to this issue? I use Photoshop almost daily, and cannot afford to cut it out. Is there a way to install it on the 1511? Or perhaps a slightly older (but not too old) version of Photoshop whose license I can buy that WILL work on the Windows 10 Pro 1511?

Eagerly awaiting your thoughts,
Photo of Cristina


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  • anxious, sad, frustrated

Posted 1 month ago

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Photo of JEA


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Microsoft dropped support for Windows 10 Pro 1511 in Oct 2017, so you not doing yourself any favors running a very unsecured version of windows 10.

Update to windows 1909 so you can use the latest photoshop 2020 (photoshop version 21.0.3)

Your probably getting that message since the Creative Cloud desktop wants to install the photoshop 2020 which is not compatible with 1511.
Photo of Cristina


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I understand all of that, as I had mentioned in my original post. As I had also mentioned, however, due to some malfunctions with my PC's compatibility, the 1511 is the latest version of Windows I can install without my computer crashing. 

Hoping to find perhaps a slightly older version of Photoshop that works on the 1511.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I'd be surprised if there was hardware that's compatible 1511 and not the current versions of Windows 10. It's more likely there are drivers that are incompatible with newer versions of Windows and simply updating the drivers would fix the system crashes.