PHOTOSHOP CS6 - stealing control of any active window every 23 seconds

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  • Updated 2 years ago
  • (Edited)
Photoshop is COMPLETELY UNUSABLE!!!!  Any time I have the application open, every 23 seconds (or now much less) it seizes control of whatever window is currently active on my system until I just get too angry and shut down Photoshop, and then everything returns to normal. In other words, the title bar of the active window is shadowed and is no longer the active window.

WHATEVER I AM TYPING WILL SKIP UNTIL I EITHER CLICK ON THE WINDOW AGAIN OR WAIT SEVERAL SECONDS FOR IT TO BECOME ACTIVE AGAIN.
IF I AM DRAGGING A DROPPING, IT ABORTS.
IF I AM HIGHLIGHTING SOMETHING, THE HIGHLIGHT IS LOST. 
IF I THINK I'VE COPIED SOMETHING WITH CTRL-C, IT IGNORES THE COMMAND. 

WHY IS IT THAT THE ADOBE PROGRAMMERS ARE SO ABSOLUTELY AWFUL???

I have since performed any remaining Adobe updates. No solution.
I have uninstalled and reinstalled the NVIDIA K2000M drivers. No solution.
I have reinstalled Java. No solution.

I have spent WEEKS trying to search, research, understand and fix this ASININE PROBLEM. I have lost staggering amounts of productivity in the meantime because of these complacent idiots!!!!!!!!!!!!
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Walt Reiss

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Posted 2 years ago

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Chris Cox

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Other users are not seeing this problem.
(and Photoshop doesn't use Java, so I'm really not sure why you messed with that)

Do you have any third party plugins or extension panels installed with Photoshop?  Have you tried disabling them?

Do you have a tablet attached to your system? Have you tried updating the driver for it?

Do you have any other programs that might change behavior based on Photoshop running (like some video card utilities)?
(Edited)
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Walt Reiss

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I've seen posts elsewhere online about the same issue. I believe the ones I found were on Mac forums from people assuming the problem had to do with their Mac. 

Java was needed only to properly detect the NVIDIA hardware and its necessary updates. 

Nothing added onto Photoshop. No plugins. No extension panels. 
No video card utilities. 
No system changes.

No tablets have ever been connected to the system.
Thinkpad W530.
16GB Ram.
An SSD drive contains Windows 7 and all applications. 
64bit

Countless entries discovered in the error logs about Photoshop and CS6ServiceManager.exe: 

ARBITRARY EXAMPLE 1:

Faulting application name: CS6ServiceManager.exe, version: 3.0.3.58, time stamp: 0x5179083dFaulting module name: ntdll.dll, version: 6.1.7601.18939, time stamp: 0x55afd843
Exception code: 0xc0000374
Fault offset: 0x000ced0b
Faulting process id: 0x2288
Faulting application start time: 0x01d15d723d1575b5
Faulting application path: C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 7ac91538-c965-11e5-98c2-3c970e4ee6a0

ARBITRARY EXAMPLE 2:

Fault bucket 161038348, type 25Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: CS6ServiceManager.exe
P2: 3.0.3.58
P3: 5179083d
P4: StackHash_27c7
P5: 6.1.7601.18939
P6: 55afd843
P7: c0000374
P8: 000ced0b
P9: 
P10: 

Attached files:
C:\Users\ZIPPY\AppData\Local\Temp\WERB27E.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\ZIPPY\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_CS6ServiceManage_b7b7f53d5ec2e2c99caa9c8b558a5e82b5f5eaf_1c47db33

Analysis symbol: 
Rechecking for solution: 0
Report Id: 6d00704d-c965-11e5-98c2-3c970e4ee6a0



ARBITRARY EXAMPLE 3:

Faulting application name: CS6ServiceManager.exe, version: 3.0.3.58, time stamp: 0x5179083dFaulting module name: ntdll.dll, version: 6.1.7601.18939, time stamp: 0x55afd843
Exception code: 0xc0000374
Fault offset: 0x000ced0b
Faulting process id: 0x2470
Faulting application start time: 0x01d15d717c2e245e
Faulting application path: C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: b9e28734-c964-11e5-98c2-3c970e4ee6a0

ARBITRARY EXAMPLE 4:

The description for Event ID 1 from source Adobe Setup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

Installing Photoshop Camera Raw 7_9.1_AdobeCameraRaw7.0All 9.1.0.0 {B306E604-6439-49B9-B5D1-07503AF3E553}

the message resource is present but the message is not found in the string/message table

ARBITRARY EXAMPLE 5:

Faulting application name: CS6ServiceManager.exe, version: 3.0.3.58, time stamp: 0x5179083dFaulting module name: ntdll.dll, version: 6.1.7601.18939, time stamp: 0x55afd843
Exception code: 0xc0000374
Fault offset: 0x000ced0b
Faulting process id: 0x22ec
Faulting application start time: 0x01d15d3309dd786b
Faulting application path: C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 4790c9ce-c926-11e5-98c2-3c970e4ee6a0

ARBITRARY EXAMPLE 6:

Actually, forget any more examples. I see that these error logs are created precisely every 23 seconds. 

NOW WHAT??
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Chris Cox

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Those crashes are from CS6ServiceManager, not Photoshop.
Is the interruption you receive due to the OS crash dialog?