Photoshop CS6 is freezing while I work

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  • Updated 2 years ago
  • (Edited)
Photoshop CS6 is switching off during work and freezes

Hi, please reed my conversation on a forum, maybe yoy can help?

Hi there,
I have a problem Photoshop CS6 is switching off during work and freezes or at the beginning when I click create a new document PS is freezes and I can't do anything nither switch off the program?
Hi Arek,
I am trying to do something and the tool is changing in to another one and I cant do anything nither switch off the PS, when I am pushing something ther is the sound of the program you know "ping" but there is no report?

Which Tool is in use when this happens?

Also reset Photoshop Preferences following Preferences in Photoshop
Hi,
I have again this same problem now when I am saving the file as a png. I have reset PS as I did it yesterday and I did it three times already and I still have this same problem. I didn't have any problem with PS design premium CS 5.5 working on Mac.
I have CS6 64bit version of design and web premium and windows 7 64bit.
Now I am spending all the time fixing PS when I supose to work.
Best,
Arek

I could save the file as a jpg ps but with png is a problem and ps is freezing

Could you confirm where are you saving the file?

What size is the document?

How many layers are there in the document?

I am sasving the file on desktop, I have tried with different sizes of document 10-100MB and two to 10layers and is still this same I have tried both methods of reset PS. In my opinion there is a problem with all the file of the program which I have downloaded as an update of my earlier version of CS5.5 design premium for Mac now I have update to CS6 design and web premium for windows. I have some problems with this CS6 from the beginning as you see , I have 16GB RAM and earlier PS saw just 3GB RAM. There was a problem with my grafic card which id ge force GTX970 and now I have the new one and I have reinstalled windows and PS and the problems are coming out again. Today I have seen "the blue screen of death" as it was twice befor reinstall?
https://forums.adobe.com/inbox
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Arkadiusz Domanus

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Posted 2 years ago

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Arkadiusz Domanus

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This reply was created from a merged topic originally titled Photoshop CS6 is switching off and freezes.

Hi there,

I had a problem with Photoshop CS6 - is switching off during work and freezes or at the beginning when I click create a new document PS is freezes and I can't do anything nither switch off the program?
I have again this same problem now when I am saving the file as a png. I have reset PS as I did it yesterday and I did it three times already and I still have this same problem. I have done everything from the link https://helpx.adobe.com/photoshop/usi... and was ok but later I couldn't save file as a .png - was this same reaction of the PS as earlier?
Here is the link to my recent chat about the problem if you can read this: https://forums.adobe.com/inbox

Please help