Photoshop CS6: Has stopped working while printing to Epson WP 4090

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  • Updated 3 years ago
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  • (Edited)
Photoshop CS6 Window's 8.1. I just installed an Epson printer WP 4090. After much difficulty the driver for that printer was installed. After installation of printer driver I am unable to print anyPhotoshop images. As soon as I click print I get error message "PhotoshopCS6 has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I uninstalled and then reinstalled Photoshop CS6 and problem persisted. Please Help
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Todd Beckerman

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Posted 3 years ago

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Chris Cox

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Did you install all the updates for Photoshop CS6?
What does the detailed crash report say (check system event viewer or reliability reports)?
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Todd Beckerman

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Chris,
Thanks for your reply. Yes, I installed all updates and problem persists. I checked the event viewer and there is a recorded warning and error for each time I tried to print from Photoshop. Later today I will cut and paste them into a reply for you.
Todd
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Todd Beckerman

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Chris,
The errors in the event viewer pointed to the Epson download. I found that not only was Photoshop affected by the Epson driver download but several other applications were affected as well. So, I did a system restore and everything returned to normal. I will have to take up the problem with Epson. Thanks again for your help.
Todd
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Chris Cox

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That's what I suspected. Thanks for letting us know what you found.