I can't install CS5 onto my computer, we bought it in 2011 and had the serial number; but I can't install it, it said the serial number is wrong.
BTW: Your customer service is extremely disappointing! The very worst I've encountered so far, with least of respect and customer support etiquette.
Hi Lynn, I'm not seeing a copy of Photoshop CS5 registered under the Adobe ID/Email address you're using on this site. Is it possible it's under a different Adobe ID/Email address? If not, can you register it? http://blogs.adobe.com/photoshopdotco...
Do you remember where you purchased your copy of CS5?